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Welcome to Skillzage.com. This website is owned and operated by Learning Bee Education Private Limited, Flat 212, Block B2, Reeta Valley Apartments, Bhubaneswar 752104, INDIA. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as 'User Agreement'), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).

We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that you must review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgement and agreement of the modified terms and conditions.

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1. RESPONSIBLE USE AND CONDUCT

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  • To access our Resources, you may be required to provide certain information about yourself (such as identification, email, phone number, contact details, etc.) as part of the registration process or as part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct, and up to date.

  • You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your accounts.

  • Accessing (or attempting to access) any of our Resources by any means other than through the means we provide is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Resources through any automated, unethical or unconventional means.

  • Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited.

  • Attempting to copy, duplicate, reproduce, sell, trade, or resell our resources is strictly prohibited.

  • You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities you conduct, as explained above, and may incur criminal or civil liability.

  • We may provide various open communication tools on our website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that generally, we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our website, then it is your responsibility to use these tools responsibly and ethically. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:

    • Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;

    • Infringes on any trademark, patent, trade secret, copyright, or other proprietary rights of any party;

    • Contains any type of unauthorized or unsolicited advertising;

    • Impersonates any person or entity, including any www.skillzage.com employees or representatives.

We have the right at our sole discretion to remove any content that we feel, in our judgment, does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal and consent to waive any claim against us.

  • We do not assume any liability for any content posted by you or any other 3rd party users of our website. However, any content posted by you using any open communication tools on our website, provided that it doesn't violate or infringe on any 3rd party copyrights or trademarks, becomes the property of www.skillzage.com and, as such, gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit. This only refers to and applies to content posted via open communication tools as described and does not refer to the information provided as part of the registration process necessary to use our Resources. Our Privacy Policy covers all information provided as part of our registration process.

    • You agree to indemnify and hold harmless Skillzage.com, a digital property of Learning Bee Education Private Limited and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this User Agreement or the failure to fulfil any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defence of any claim for which we are entitled to indemnification under this User Agreement. In such event, you shall provide us with such cooperation as reasonably requested.

 

2. PRIVACY

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Your privacy is very important to us, so we've created a separate Privacy Policy to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of this User Agreement. To read our privacy policy in its entirety, click here.

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3. LIMITATION OF WARRANTIES

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By using our website, you understand and agree that all Resources we provide are "as is" and "as available" without any warranty of any kind. We hereby disclaim all warranties and conditions regarding the site, application and services, including without limitation, all implied warranties and conditions of merchantability, fitness for a particular purpose, title, accuracy and noninfringement. Additionally, we shall not be liable for any damages arising out of or in connection with the use of the services. Further, while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

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4. LIMITATION OF LIABILITY

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In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for the use of products and/or services. www.Skillzage.com will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which you may incur as a result of using our Resources or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.

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5. COPYRIGHTS / TRADEMARKS

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All content and materials available on www.Skillzage.com, including but not limited to text, graphics, website name, code, images, and logos, are the intellectual property of Learning Bee Education Private Limited and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site, is strictly prohibited unless specifically authorized by Learning Bee Education Private Limited.

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6. TERMINATION OF USE

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You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, a breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information you may have on file, including any account or login information.

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7. GOVERNING LAW

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This website is controlled by Learning Bee Education Private Limited from our offices in Odisha, India. Most countries around the world can access it. As each country has laws that may differ from those of Odisha, India, by accessing our website, you agree that the statutes and laws of Odisha, India, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site.

Furthermore, any action to enforce this User Agreement shall be brought to the federal or state courts in Odisha, India. You hereby agree to personal jurisdiction by such courts and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

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8. CANCELLATION AND REFUND

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Cancellation of an order is not possible once the payment has been made. No refunds will be given except in the event of cancellation or non-performance of service by Learning Bee Education Private Limited.

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9. GUARANTEE

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UNLESS OTHERWISE EXPRESSED, www.Skillzage.com EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

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10. CONTACT INFORMATION

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If you have any questions or comments about our Terms of Service as outlined above, you can contact us at Learning Bee Education Private Limited, Flat 212, Block B2, Reeta Valley Appartments, Bhubaneswar, Odisha – 752104 India.


Phone: + 91 8018246346.

Grievance Officer

Mr. Debadarsan Mohanty

+91 80182 46346

debadarsan@skillage.com

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Change to Refund & Cancellation Policy

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At Skillzage, we take pride in the services we deliver and guarantee your satisfaction with our services and support. We constantly improve and strive to deliver the best educational, practical self-improvement services through the internet. However, if unsatisfied with our services, please contact us immediately. We will correct the situation, provide a refund or offer credit that can be used for future Skillzage services.

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Not Satisfied? Let us know!

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If you're unsatisfied with the service, simply drop us a message at services@skillzage.com for the engagement to initiate the refund process. Members of the Senior Management review all emails and personally respond to them within 24-48 hours.

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Refund Policy

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When a payment is made to Skillzage, the fees paid in advance are retained by Skillzage in a client account. Skillzage will earn the fees upon working on a client's matter. During an engagement, Skillzage earns fees at different rates and times depending on the completion of various milestones (e.g. monthly completion of course subscription, etc.). A refund cannot be provided for an earned fee because resources and man-hours spent on delivering the service are non-returnable. Under any circumstance, Skillzage shall be liable to refund only up to the fee paid by the client.

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Procedure for Requesting Refund

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A refund request can be initiated by sending an email. All refund requests must be made within 60 days of purchase. Refund requests over 60 days will not be accepted, and only credit will be provided for completion of service/change of service. We will complete processing your refund request within 4 to 5 weeks of receiving all the information required, like a reason for the refund, bank details for the processing request, etc.

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Change of Service

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If you want to change the service you ordered to a different one, you must request this change of service within 60 days of purchase. The purchase price of the original service, less any earned fee and fees to other third parties with a role in processing your order, will be credited to your Skillzage account. You can use the balance credit for any other Skillzage service.

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Factors Outside our Control

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We cannot guarantee the results or outcome of the courses clients have taken. Similarly, Skillzage does not guarantee the results or outcomes of the services rendered by our Associates GROOMING SERVICES companies, whom Skillzage does not employ. Problems like these are beyond our control and are not covered by this guarantee or eligible for a refund.

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Force Majeure

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Skillzage shall not be considered in breach of its Satisfaction Guarantee policy or default under any terms of service, and shall not be liable to the client for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster,  an act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labour strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a "Force Majeure Event").

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Cancellation Fee

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Since we're incurring costs and dedicating time, manpower, technology resources and effort to your service or document preparation, our guarantee only covers satisfaction issues caused by Skillzage - not changes to your situation or your state of mind. In case you require us to hold the processing of a service, we will hold the fee paid on your account until you are ready to commence the service.

Before processing any refund, we reserve the right to make the best effort to complete the service. In case you are not satisfied with the service, a cancellation fee of 20% + earned fee. In case of a change of service, the cancellation fee would not be applicable.

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Last updated: November 24, 2022

TERMS & CONDITIONS

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